Workflow Automation

Put AI between repetitive work and the people who approve it.

BackOfficeHub coordinates operational work with AI assistance, human approvals, SLA logic, notifications, CRM actions and auditable execution.

BackOfficeHubProduction
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The problem

Why this exists.

Agency work gets trapped in inboxes, spreadsheets, verbal handoffs and queues that nobody can see end to end.

How it works

The operating loop.

01TriggerAn event or request creates work.
02AnalyzeAI assembles context and proposes the next action.
03ReviewA person approves, rejects or changes the recommendation.
04ExecuteBackOfficeHub performs the permitted action.
05AuditThe decision and result remain visible.
What it changes

Built around operational outcomes.

✓ Reduce administrative handoffs
✓ Keep human judgment on consequential actions
✓ Create measurable SLA ownership
✓ Standardize repeatable operations
✓ Connect back-office work to CRM activity
Works better together

BackOffice + e-OSCAR Agent

BackOfficeHub is the operating pattern underneath a broader automation strategy: machines prepare and execute repeatable work while people retain judgment and accountability.

Use Nexum or keep your CRM

Start with the expensive problem.

Nexum Open CRM is the primary platform. For agencies keeping another CRM, 502ZONE can separately scope API connections to dedicated Nexum module interfaces; we do not modify the existing CRM user interface.

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Commercial module licensing

Purchase the module. Choose your updates.

Modules are individually quoted with a normally fixed one-time license purchase. The first year of updates is included. Optional annual update renewal generally ranges from one-third to one-half of the original module price. Improvements that benefit the wider licensed customer base may be released to eligible license holders without additional development charges during an active update term. Existing-CRM integration and private customization are quoted separately.

Schedule a guided demonstration →