Nexum provides client-facing access to appropriate portfolio information, collection performance and reporting while keeping the agency in control of permissions and operational data.
Talk through the bottleneck →When creditor clients cannot see portfolio progress, agency staff spend time preparing status reports and answering routine requests. Clients should not need access to the agency internal collector workspace or sensitive operational controls.
HeartBeat gives agency leadership its operational command center. The Nexum Client Portal provides appropriately scoped client visibility without exposing executive, financial or administrative controls.
Nexum Open CRM is the primary platform. For agencies keeping another CRM, 502ZONE can separately scope API connections to dedicated Nexum module interfaces; we do not modify the existing CRM user interface.
Map my agency →Modules are individually quoted with a normally fixed one-time license purchase. The first year of updates is included. Optional annual update renewal generally ranges from one-third to one-half of the original module price. Improvements that benefit the wider licensed customer base may be released to eligible license holders without additional development charges during an active update term. Existing-CRM integration and private customization are quoted separately.