HeartBeat brings CEO, CFO, operations and CTO perspectives together: collections performance, revenue and client funds, follow-up bottlenecks, compliance visibility, integrations and technology health. It is the executive command center for agency decisions.
Talk through the bottleneck →An agency can be busy and still miss its recovery goals. Leaders need one view of what is moving collections, where follow-ups are late, how cash and margins are performing, and which technology issues threaten operations.
DebtorIndex helps determine which accounts to work and how; HeartBeat helps leadership see whether the agency is executing and where performance needs attention.
Nexum Open CRM is the primary platform. For agencies keeping another CRM, 502ZONE can separately scope API connections to dedicated Nexum module interfaces; we do not modify the existing CRM user interface.
Map my agency →Modules are individually quoted with a normally fixed one-time license purchase. The first year of updates is included. Optional annual update renewal generally ranges from one-third to one-half of the original module price. Improvements that benefit the wider licensed customer base may be released to eligible license holders without additional development charges during an active update term. Existing-CRM integration and private customization are quoted separately.