Complete Agency Platform / Included Core

Run the entire collection agency. Without a recurring core CRM license.

Nexum Open CRM is a complete, production-ready collections operating system, not a stripped-down trial. Staff, debtor and client workflows, payments, financial operations and administration work together from day one. Specialized recovery modules are optional.

Nexum Open CRMProduction · Core software license included
Talk through the bottleneck →
The problem

Why this exists.

Agencies are accustomed to paying ongoing software subscriptions simply to run core collections operations. Nexum changes the licensing economics: the core agency platform is included, with ongoing core software updates. You choose which additional conversion, automation and AI modules justify their own investment.

How it works

The operating loop.

01OperateManage agency accounts, collectors, permissions and daily collection work in the core CRM.
02ServeProvide an agency website, creditor client portal, debtor self-service and online payment workflows.
03AccountManage financial operations, payment activity, commissions and reporting.
04CoordinateUse administrative workflows, campaign and template foundations, file sharing and service credentials.
05OverseeUse included HeartBeat executive oversight and keep the core updated as your agency grows.
What it changes

Built around operational outcomes.

✓ Complete CRM foundation without recurring core software licensing
✓ Agency website and staff workspace
✓ Creditor client portal and debtor portal with payment workflows
✓ Financial operations, payment reporting and collector commissions
✓ Administrative work management and back-office coordination
✓ Campaigns, templates and file-sharing foundations
✓ Gateway service credential management and HeartBeat executive visibility
✓ Ongoing core version and applicable technology updates included
✓ Optional paid modules for advanced scoring, communications, coaching and automation
Works better together

A complete core, with optional specialized modules

You do not have to purchase DebtorIndex, SilentReach, CallGrade, PracticeFloor or e-OSCAR Agent to run your agency. Add specialized modules only when their conversion gains, savings or operational value make sense. Your AWS hosting and any third-party usage or processing charges remain your responsibility; 502ZONE deployment is separately scoped.

Use Nexum or keep your CRM

Start with the expensive problem.

Nexum Open CRM is the primary platform. For agencies keeping another CRM, 502ZONE can separately scope API connections to dedicated Nexum module interfaces; we do not modify the existing CRM user interface.

Map my agency →
Included core licensing

No recurring core CRM license. No mandatory commercial modules.

The core software and core updates are included. Agency AWS hosting, third-party services and usage, payment processing and separately scoped 502ZONE installation are not included in the software license.

See the complete Nexum platform →