Integrations & Technology

How Should a Collection Agency Plan Its AWS Hosting?

Your platform, your AWS account, your data. 502ZONE installs Nexum there so you own the infrastructure without having to build it.

Owning the infrastructure means owning the data.

Summary

Hosting in your own AWS account keeps consumer data under your control, not a vendor's.

It requires planning for sizing, backups, security and cost.

502ZONE installs and configures every Nexum deployment in the agency's own AWS account.

Key takeaways

Own the account your data lives in.

Test backup restoration before go-live.

Let 502ZONE install Nexum on your AWS.

The short answer

Running your collections platform in your own AWS account means your data sits in infrastructure you control, not a vendor's shared cloud. It needs good planning for sizing, backups, security and cost. With Nexum, 502ZONE does that setup for you.

Why own the account

Data control: your records sit in an account you own.
Continuity: your platform doesn't disappear if a vendor relationship ends.
Transparency: you see exactly what infrastructure costs.
Client confidence: enterprise creditors often ask where data lives and who can access it.

What to plan

Region. Choose a region appropriate for your clients and any data-location requirements.

Sizing. Match server and database capacity to your users and account volume, with room to grow. Oversizing wastes money; undersizing slows collectors.

Availability. Decide what downtime you can tolerate and design accordingly.

Backups. Automated database and file backups, kept separately, with retention that fits your policies. Test restoration, not just backup creation.

Security. Restrict administrative access, keep systems patched, encrypt data, and log access.

Storage. Shared files and recordings need a storage plan and access controls.

Monitoring. Alerts for downtime, errors and unusual cost spikes.

Budget realistically

A free core license doesn't mean free hosting. Your AWS bill will include compute, database, storage, data transfer and backups, plus any connected services. Ask for an itemized estimate and review actual costs monthly.

Questions to ask your installer

What instance and database sizes are you recommending, and why?
How are backups configured and how often is restoration tested?
Who has administrative access to the AWS account?
What will a typical month cost at our size?

Why 502ZONE does the install

We install every Nexum deployment ourselves on the agency's AWS. A correct install is what keeps the platform stable and support-light, and it's a big part of why the core license can be free. Services like file storage are connected through the central Service Credentials vault during setup.

The bottom line

Own your infrastructure without becoming a hosting company. 502ZONE installs Nexum on your AWS and you keep control.

See it working in your agency

Book a 30-minute guided Nexum demo built around your agency's real bottleneck, or call 502ZONE directly at (786) 524-4252. Nexum Open CRM is free: no license fee, no seat fees, no subscription. Add 502ZONE modules only when you want more recovery.

Bring us your most expensive collections problem.

Our guided 30-minute session focuses on your real workflow and the problem costing you the most.

Schedule a Demo