Collections intelligence.
Real-world results.
Product thinking, operating economics and practical AI from inside the work.
Should an Agency Buy Credit Bureau Data for Every Account?
No. Blanket data buying burns money. DebtorIndex tells you exactly which accounts are worth a pull.
My Desk: How Nexum Gives Every Collector a Prioritized Day
My Desk shows each collector today's accounts in the order to work them, and lets them log each call without leaving the list.
One Contact Strategy Across SMS, Email and Voice
Three channels that know about each other beat six that don't. Nexum runs voicemail, text and email from one account and one rulebook.
Does a Collection Agency Need a Client Portal?
Yes. A client portal ends status emails, speeds up placements and wins trust. Nexum's is included free.
Getting Started in the Nexum Portal: Sign-In, Two-Factor and the Menu
How staff sign in, use two-factor verification and the time clock, and find their way around the Nexum menu.
Can I Start My Own Debt Collection Company? What the Software Can and Can't Do
Get your licenses and lawyer first. Then launch on Nexum, a complete agency platform that costs nothing to license.
Service Credentials and Portal Settings: One Vault for Every Key
Every key and password for connected services lives in one encrypted place. No module asks for a key anywhere else.
ConsentPay: Signed Payment Authorizations Without Handling Full Card Numbers
ConsentPay sends the debtor a secure link, they sign on their own device in English or Spanish, and the signed PDF files itself on the account.
What Does Two-Factor Authentication Do for a Collections CRM?
A stolen password shouldn't open your agency. Nexum's two-factor sign-in makes sure it doesn't.
Can You Run a Collection Agency Without a Monthly CRM Subscription?
Yes. With Nexum Open CRM, the monthly CRM bill goes to zero, because the core platform is free.
How Do Agencies Reduce Manual Client Reporting?
If a client asks the same question every month, the answer belongs in their portal. Nexum puts it there.
Nexum Open CRM: A Complete Agency Foundation Without a Core Subscription
A complete collections platform with no license fee, no seat fees and no subscription. Not a trial. Not a teaser. The whole agency.